1. Introduction
Welcome to Digital Globe ("Digital Globe", "we", "us", or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
By accessing or using our services, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.
2. Information We Collect
2.1 Personal Information
We may collect the following personal information when you submit our contact form or contact us:
- Full name and contact information (email address, phone number)
- Incident-related information (incident descriptions, transaction details, wallet addresses)
- Financial information related to your incident (amounts lost, currency types)
- Documents and evidence you later provide to support your matter
- Communications between you and our team
2.2 Automatically Collected Information
When you access our website, we automatically collect certain information, including:
- IP address and browser type
- Device information and operating system
- Pages viewed and actions taken on our website
- Date and time of access
- Referring website addresses
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our cryptocurrency recovery services
- To assess and manage your recovery matter
- To communicate with you about your matter and our services
- To conduct blockchain forensic analysis and investigations
- To coordinate with law enforcement agencies and legal authorities when necessary
- To comply with legal obligations and regulatory requirements
- To protect against fraudulent or unauthorized activity
- To send you important updates about our services and policies
4. Data Sharing and Disclosure
We may share your information in the following circumstances:
- Law Enforcement & Legal Proceedings: We may share matter-related information with law enforcement agencies, courts, and regulatory authorities as part of the recovery process or when required by law.
- Cryptocurrency Exchanges: We may share relevant transaction data with exchanges to facilitate asset freezing and recovery.
- Technology Partners: We use blockchain forensics tools (including Merkle Science) to trace transactions. These partners may process transaction data as part of their analysis.
- Legal Counsel: We may share information with our legal team and external attorneys working on your behalf.
- With Your Consent: We may share information for any other purpose with your explicit consent.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
5. Data Security
We implement industry-standard security measures to protect your personal information, including:
- End-to-end encryption for data in transit and at rest
- Secure access controls and authentication mechanisms
- Regular security audits and vulnerability assessments
- Restricted access to personal data on a need-to-know basis
- Secure data storage in compliance with industry standards
While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Matter-related data may be retained for an extended period to support ongoing legal proceedings or regulatory requirements.
7. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- The right to access and obtain a copy of your personal data
- The right to request correction of inaccurate personal data
- The right to request deletion of your personal data (subject to legal obligations)
- The right to restrict or object to processing of your personal data
- The right to data portability
- The right to withdraw consent at any time
To exercise any of these rights, please contact us at info@dglobe.ca.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from your jurisdiction. We ensure appropriate safeguards are in place to protect your information in compliance with applicable data protection laws.
9. Cookies and Tracking
We use essential cookies to ensure the proper functioning of our website. We do not use third-party tracking or advertising cookies. Session cookies are automatically deleted when you close your browser.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: info@dglobe.ca
- Phone: +1 (647) 247 2564
- Phone: +1 (343) 887 0057